Keep Your Technology Running & Growing

Ongoing support for your websites and automations

Explore Support Plans

Your website, automations, and business systems are never truly “finished.” As your business grows, your market evolves, and your needs change, your technology needs to evolve with it.

Ongoing support means you’re never left managing your systems alone. We handle the maintenance, monitor for issues, and continuously improve your technology so it keeps delivering value—month after month, year after year.

Why Ongoing Support Matters

Technology that’s left alone declines. Software updates pile up, security vulnerabilities emerge, performance degrades, and opportunities for optimisation get missed. Ongoing support prevents all of this.

Security & Reliability

Regular updates, security monitoring, and automated backups mean your systems stay secure and recoverable if anything goes wrong.

Performance & Efficiency

We monitor performance, identify bottlenecks, and make improvements so your site remains fast and automations stay efficient.

Peace of Mind

You don’t have to worry about updates, backups, monitoring, or technical issues. We handle it all so you can focus on your business.

Growth & Scalability

As your business grows, your systems grow with it. No surprises, no capacity issues, no painful migrations.

Continuous Improvement

With regular reviews and updates, we identify opportunities to improve performance and effectiveness.

Proactive Not Reactive

We catch and fix problems before they impact you. No more emergency calls about your systems being down.

Website Support Plans

Keep your website secure, fast, and optimised with ongoing maintenance and updates.

Prices for each plan are tailored to your website. 

ESSENTIAL

Essential Care

The essentials that keep your site healthy, secure, and running without you having to think about it.

  • WordPress core, theme, and plugin updates
  • Security monitoring and malware scanning
  • Automated daily backups with off-site storage
  • Uptime monitoring with alerts if the site goes down
  • Hosting liaison if technical issues arise
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Most Popular

Standard Management

Everything in Essential Care, plus active management of your website each month.

  • Everything in Essential Care
  • Monthly hours for content or design updates
  • Monthly Google Search Console and Analytics review
  • Brief monthly summary email — what’s performing, any issues flagged
  • Priority email support with next business day response
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Growth Focused

Growth & Visibility

Everything in Standard Management, plus active SEO work to grow your organic search presence over time.

  • Everything in Standard Management
  • 1 × SEO-targeted blog post per month
  • Google Business Profile management
  • Local keyword rank tracking with monthly snapshot
  • Quarterly SEO report with 3-month forward recommendations
  • Internal linking and on-page SEO refinements
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How Website Tiers Stack

Each tier includes everything from the tier below it, plus additional services. Standard Management includes all Essential Care features, and Growth & Visibility includes all Standard Management features. Choose the tier that best matches your website priorities.

Automation Support Plans

Keep your automations and workflows running smoothly, with monitoring, updates, and optimisation.

Prices for each plan are tailored to your automations & workflows. 

ESSENTIAL

Essential Monitoring

Ongoing monitoring and maintenance to keep your automations running reliably.

  • 24/7 automation monitoring and alerts
  • Error tracking and notifications
  • Monthly performance check-ins
  • Platform updates and maintenance
  • Email support with response within 2 business days
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Most Popular

Active Management

Everything in Essential Monitoring, plus active optimisation and improvement of your workflows.

  • Everything in Essential Monitoring
  • Monthly optimisation hours to refine workflows
  • Performance analysis with monthly reports
  • New automation opportunities assessment
  • Integration troubleshooting and support
  • Priority support with next business day response
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Growth Focused

Strategic Growth

Everything in Active Management, plus strategic expansion of your automation capabilities as your business scales.

  • Everything in Active Management
  • Quarterly automation audits and recommendations
  • New workflow development (2-4 hours per month)
  • Advanced integration and customisation
  • Dedicated point of contact
  • Strategic planning sessions (quarterly)
  • Priority support with same-day response
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How Automation Tiers Stack

Each tier includes everything from the tier below it, plus additional services. Active Management includes all Essential Monitoring features, and Strategic Growth includes all Active Management features. Choose the tier that best matches your automation priorities.

Using Multiple Support Plans

Many clients use different tiers for websites and automations based on their specific needs. For example, you might choose Standard Management for your website while selecting Active Management for your critical automations. 

You can mix and match tiers to build the perfect support package for your business.

Get Started with Your Support Plan

The first step is understanding which support tiers align with your priorities and business goals.

Let’s discuss what ongoing support would look like for your business—and what it would cost. Every situation is different, so we’ll provide custom pricing based on your specific needs.

Let’s Talk About Your Tech

Whether you need a professional website, help streamlining business processes through automation, or a combination of both, we can help.

Start with a no-obligation conversation to understand your goals, your current setup, and where targeted improvements can deliver the most value.